Payment Options

Learn more about the different payment options available to you.
One Time Payment

One Time Payment

Make one-time payment using your credit or debit card.
Recurring Payment

Recurring Payment

Save time by setting up recurring payment using your credit or debit card.
GIRO Payment

GIRO Payment

Set up automatic payment using your bank account.
AXS Machine

AXS Machine

Pay your bill at an AXS machine near you.

Step-By-Step Instructions

1
How do I make a One-Time payment using my credit card or debit card?

1. Log into your Senoko Energy account through www.senokoenergy.com.
2. Click the Pay Now button at the top right corner of your screen.

3. Enter your credit card details and check your payment amount then select Pay Now.

4. Enter the one-time password sent to the mobile phone number you provided during signup.

5. Once you see the Success page, your payment has been sent.
6. For easier payment, you can opt-in for recurring payment using the card details you provided. Simply leave the check box Recurring payment selected and click Submit. Alternatively, if you do not wish to opt-in for recurring payment, simply uncheck the Recurring payment box and click Back to Dashboard to go back to the Overview page.

7. To view your payment history, you can select Billing from the top navigation bar. Your last payment date, amount and payment mode will be listed under the Payment History tab.

2
How do I set up recurring payment using my credit card or debit card?

1. Log into your Senoko Energy account through www.senokoenergy.com.

2. Select Billing from the top.

3. Then select Payment Setup.

4. Click Add Credit Card to add your credit or debit card.

3
How do I set up automatic payment using my bank account?

1. Please complete the GIRO application form. Click here to complete the application form.

2. Please print and mail the form to:

Senoko Energy Supply Pte Ltd
31 Senoko Road
Singapore 758103

3. It may take up to 21 working days to process your application. Please ensure to pay your bills via One-time payment, Recurring payment or at AXS machines while your GIRO application is being processed.

4
How do I make a bill payment at AXS Machine?

1. Pay at an AXS machine. On the home page, select the Electricity tab.

2. Select Manual Entry to enter your billing and payment details manually, or select Scan Barcode and scan the barcode at the bottom of your bill.

3. If you have chosen to scan your barcode manually, your account number, invoice number and amount payable will be automatically entered. If you selected Manual Entry, please ensure to complete the mandatory fields.

4. Ensure your bill account information and payment amount are correct. Select Confirm to continue.

5. Select Proceed to Payment Summary.

6. Confirm your bill details and select Proceed to Pay.

7. Follow the on-screen instructions to complete your payment.