Auto-Renewal Clause

Auto-Renewal Clause

Auto-Renewal of Electricity Contracts for Households

Senoko Energy will inform you at least 90 days in advance before your home electricity contract expires. If you do not actively renew your contract before it expires, we will automatically renew your contract on your behalf.

Although it’s less hassle to let your electricity plan roll over for another year, you could miss out on savings if do not renew early and enjoy our prevailing promotions.

Latest Auto-Renewal Fixed Rates


LifePower12

12 months plan

LifePower12

20.54¢/kWh

LifePower24

24 months plan

LifePower24

20.54¢/kWh

Latest Auto-Renewal Discount-Off Tariff (DOT) Rates

LifeSave12

12 months plan

LifeSave12

22% Discount

Enjoy rates as low as 19.52¢/kWh (based on Q3 tariff)

LifeSave24

24 months plan

LifeSave24

22% Discount

Enjoy rates as low as 19.52¢/kWh (based on Q3 tariff)

Why is there an auto-renewal clause in my energy contract?
All standard price plans have an auto-renewal clause in their fact sheets for price protection purposes. This allows you to continue enjoying cost savings below the regulated tariff by SP Group. Under the code of conduct for retail electricity set by EMA, all retailers are required to auto-renew your contract based on the same plan type and contract tenure. In addition, your auto-renewal rate will be below the regulated tariff.
Can I still cancel my plan after auto-renewal?
Yes, you can cancel your renewed contract without any penalty within 30 calendar days of auto-renewal.
Why is my auto-renewal rate higher than the prevailing market rate? 

We proactively encourage our customers to renew as early as 3 months before contract expiry date. Renewal reminders will be sent to our customers 90 days, 60 days, 30 days, and 10 days prior to contract expiry.

Early renewal allows our customers to enjoy cost savings with our prevailing market rate and promotions because this allows us to better manage our energy generation costs more efficiently.