Frequently Asked Questions

Learn about topics related to switching over, your account, billing and more.

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Switching over

Switching Over

Learn how to switch your energy provider to Senoko Energy.
View Switching over
Accounts & contracts

Accounts & Contracts

Accessing your online billing portal, updating your account, and renewing your contract.
View Accounts & contracts
Billing and payments

Billing & Payments

Learn about the different billing and payment options available to you.
View Billing and payments
Energy Glossary

Energy Glossary

Energy can be difficult to understand. See some of the commonly used energy terms.
View Energy Glossary
Connect With Us

Connect With us

Can't find an answer? Please write in to us with your question and our Customer Solution Specialists will be delighted to assist you.

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Spark – Your Online Energy Billing Portal

Spark is a smart, value-added portal for our corporate clients to keep up to date on your business energy consumption.

We’ve made it easy for you to view your business electricity consumption with custom reports, track your monthly bills across your various electricity accounts, and review payment status – all at your fingertips.

Watch Demo