Hybrid Power to Work Smarter

Households Promotions Hybrid Power

Calling out all HR Professionals, here is the key to further enhance your employee benefits - exclusive corporate rates for lower energy bills!

At Senoko Energy, we offer exclusive rates and promotions for energy plans to support your employee's hybrid work arrangement. Enjoy the lowest rate and highest bill rebate of up to $150 when you sign up with us.

Promo ends 30 Sep 2023.

Special Hybrid Work Energy Rates

Our Existing Corporate Partners

Live Smart & Save Smart with Senoko Energy

Power up to smarter living as you power your home with Senoko Energy.

No Security Deposit and No Hidden Fees

No security deposit, no hidden fees. You only pay based on the rate you signed up for

Lifestyle Discounts & More

Enjoy discounts from our partners, lucky draws and giveaways with our Smart Rewards programme

Applicable with U-Save Rebate

Offset electricity bills with your remainder U-Save GST Vouchers (Credits will be first used to offset your gas and water bills with SP Services)

Frequently Asked Questions

Q1

I'm currently with another retailer. How can I switch to Senoko Energy?

Switch to Senoko Energy as early as 4 months before your current contract with your retailer ends!

You can sign up online in 5 minutes. Simply choose a plan, upload your latest electricity bill from your previous retailer, and indicate your preferred contract start date with Senoko Energy.

If you require assistance, you can live chat with us at www.senokoenergy.com.

Q2

My retailer's electricity account is under my name, but SP bill is under another family member's name. Which do I use?

You should sign up with us using your household's SP account holder's name. The name should match the name indicated on your household's SP account. Please upload your latest electricity bill from your existing electricity retailer during your sign-up process with Senoko Energy.

Tip: The account holder's name on your latest electricity bill from your previous electricity retailer should match your household's SP account holder. If you are unsure, you may refer to your SP water bill to confirm your household's SP account holder.

Q3

How do I sign up with your bank promotions?

Most of our bank promotions come with a promo code for you to enter during your sign-up process with Senoko Energy. You may browse our available bank promotions here.

Do ensure to set up recurring card payment for your Senoko electricity bill, as it is usually a prerequisite for you to qualify for the bank rebates. You can edit your payment details by logging into your Senoko Energy account here.

Q4

What are your available payment methods?

We have five payment options available:

Recurring Card Payment
Save time by setting up recurring payment using your credit or debit card.

GIRO Payment

Set up automatic payment by logging into your Senoko Energy online account to select the preferred bank. Alternatively, you may download our GIRO form and mail the copy of the completed form to us.

One-time Online Payment
Make a one-time payment using your credit or debit card through your Senoko Energy online account or mobile app.

SGQR PayNow
Make payments easily by scanning the SGQR code displayed at the bottom of your bill.

AXS Machine
Pay your bill at an AXS machine near you or AXS m-station mobile app.

Learn how to set up your payment mode with our step-by-step guide below.

Payment Set-Up Guide

Q5

What is e-billing? Can I opt to receive a paper bill?

To encourage customers to use e-billing and contribute to climate-friendly action, you will be notified of your monthly bill and payment due date via email. You can also login to your online account to get an overview of your bills and outstanding balance.

If you would like a hardcopy bill, a charge of $1.605 (inclusive of GST) per monthly paper bill will apply. The paper bill fee comprises of the cost of printing and postage, and this fee will appear under "Other Charges" on the second page of your monthly bill. Please let us know if you would like to opt for a paper bill here.

Q6

Where can I find the standard terms and conditions in my price plan?

You may view our residential standard terms and conditions here. These T&Cs, as well as a fact sheet about your chosen electricity plan will be presented to you during your sign-up process, and will be emailed/mailed to you once your contract with Senoko Energy begins.

Q7

If I am switching from another retailer/SP Group, is the GIRO payment that I have been using to pay for all my utilities still valid?

With Senoko Energy, you will need to set up a new GIRO payment using your Senoko Energy Account number. You may download our GIRO form here.

We recommend recurring credit card payments with our partner banks to enjoy additional rebates.

Unlock Senoko Energy Corporate Partner Rates