Switch to Senoko Energy as early as 180 days before your current contract with your retailer ends!

You can sign up online in 5 minutes. Simply choose a plan, upload your latest electricity bill from your previous retailer, and indicate your preferred contract start date with Senoko Energy.

If you require assistance, you can live chat with us at www.senokoenergy.com.

You should sign up with us using your household's SP account holder's name. The name should match the name indicated on your household's SP account. Please upload your latest electricity bill from your existing electricity retailer during your sign-up process with Senoko Energy.

Tip: The account holder's name on your latest electricity bill from your previous electricity retailer should match your household's SP account holder. If you are unsure, you may refer to your SP water bill to confirm your household's SP account holder.

Most of our bank promotions come with a promo code for you to enter during your sign-up process with Senoko Energy. You may browse our available bank promotions here.

Do ensure to set up recurring card payment for your Senoko electricity bill, as it is usually a prerequisite for you to qualify for the bank rebates. You can edit your payment details by logging into your Senoko Energy account here.

We have five payment options available:

Recurring Card Payment
Save time by setting up recurring payment using your credit or debit card.

GIRO Payment

Set up automatic payment by logging into your Senoko Energy online account to select the preferred bank. Alternatively, you may download our GIRO form and mail the copy of the completed form to us.

One-time Online Payment
Make a one-time payment using your credit or debit card through your Senoko Energy online account or mobile app.

SGQR PayNow
Make payments easily by scanning the SGQR code displayed at the bottom of your bill.

AXS Machine
Pay your bill at an AXS machine near you or AXS m-station mobile app.

Learn how to set up your payment mode with our step-by-step guide below.

Payment Set-Up Guide

To encourage customers to use e-billing and contribute to climate-friendly action, you will be notified of your monthly bill and payment due date via email. You can also log in to your online account to get an overview of your bills and outstanding balance.

If you would like a hardcopy bill, a charge of $1.64 (inclusive of GST) per monthly paper bill will apply. The paper bill fee comprises the cost of printing and postage, and this fee will appear under "Other Charges" on the second page of your monthly bill. Please let us know if you would like to opt for a paper bill here.

You may view our residential standard terms and conditions here. These T&Cs, as well as a fact sheet about your chosen electricity plan will be presented to you during your sign-up process, and will be emailed/mailed to you once your contract with Senoko Energy begins.

With Senoko Energy, you will need to set up a new GIRO payment using your Senoko Energy Account number. You may download our GIRO form here. 

We recommend recurring credit card payments with our partner banks to enjoy additional rebates.