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Exclusive Offer for Trust Bank Customers
Households / ... / Promotions Trust Bank

    Exclusive Offer for Trust Bank Customers

    Lock in special rates with Senoko Energy 

    for 12 or 24 months plan & enjoy bill rebate of up to $140!

    Greater savings for energy bills as a Trust Bank customer!

       

    *Special rate is applicable to new sign-ups only.

    Existing Senoko Energy customers who are up for renewal can log in to Senoko Energy Account to enjoy exclusive rates. 

    Promo ends 31 Dec 2023.

    Select Your Preferred Plan

    Sign up with Senoko Energy and join your friends on the #LiveSmartSaveSmart journey now!

    The fixed rates displayed are inclusive of prevailing GST. They are subject to upcoming GST changes announced by IRAS according to invoiced dates.

    LifePower24

    24 months plan

    LifePower24

    29.27¢/kWh

    Lock in our low 24-month fixed rate

    • Inclusive of GST
    • Promo code applies for new & renewal customers
    • No transmission loss charge
    • No hidden cost
    Choose Plan
    View Details Download Fact Sheet

    LifePower12

    12 months plan

    LifePower12

    29.27¢/kWh

    Lock in our low 12-month fixed rate

    • Inclusive of GST
    • Promo code applies for new & renewal customers
    • No transmission loss charge
    • No hidden cost
    Choose Plan
    View Details Download Fact Sheet

    LifeGreen24

    24 months plan

    LifeGreen24

    30.02¢/kWh

    Lock in our low 24-month fixed rate

      • Inclusive of GST
      • Promo code applies for new & renewal customers
      • No transmission loss charge
      • No hidden cost
    Choose Plan
    View Details Download Fact Sheet

    Enjoy $120 rebate with any Trust card

    Sign up with Senoko Energy and set up recurring payment arrangement with your Trust card within 1 month upon sign up. 

    • Apply the promo code TBACEM120 to enjoy a $120 bill rebate on any 24-month electricity plan.
    • Stack on a referral code to get a total of $140 bill rebate!
    • Limited to the first 1,400 customers who sign up or renew online with any card from Trust Bank.
    • View full terms and conditions here.

    Insider tip to greater savings: stack a Referral Code to get additional $20 off!

    Seek out a Senoko Energy customer to get a referral code and both of you will enjoy $20 bill rebate each. Referral rebates are applicable to Trust Bank and non-Trust Bank cardholders.

     

      Find Out More

    Live Smart & Save Smart with Senoko Energy

    Power up to smarter living as you power your home with Senoko Energy.

    No Security Deposit and No Hidden Fees

    No security deposit, no hidden fees. You only pay based on the rate you signed up for

    Lifestyle Discounts & More

    Enjoy discounts from our partners, lucky draws and giveaways with our Smart Rewards programme

    Applicable with U-Save Rebate

    Offset electricity bills with your remainder U-Save GST Vouchers (Credits will be first used to offset your gas and water bills with SP Services)

    Frequently Asked Questions

    Q1
    I'm currently with another retailer. How can I switch to Senoko Energy?

    Switch to Senoko Energy as early as 4 months before your current contract with your retailer ends!

    You can sign up online in 5 minutes. Simply choose a plan, upload your latest electricity bill from your previous retailer, and indicate your preferred contract start date with Senoko Energy.

    If you require assistance on our offers for Trust Bank cardholders, you can live chat with us at www.senokoenergy.com.

    Q2
    My retailer's electricity account is under my name, but SP bill is under another family member's name. Which do I use?

    You should sign up with us using your household's SP account holder's name to be eligible for Trust Bank cardholder promotions. The name should match the name indicated on your household's SP account. Please upload your latest electricity bill from your existing electricity retailer during your sign-up process with Senoko Energy.

    Tip: The account holder's name on your latest electricity bill from your previous electricity retailer should match your household's SP account holder. If you are unsure, you may refer to your SP water bill to confirm your household's SP account holder.

    Q3
    How do I sign up with your bank promotions?

    Most of our bank promotions, including Trust Bank, come with a promo code for you to enter during your sign-up process with Senoko Energy. You may browse our available bank promotions here. 

    Do ensure to set up recurring card payment for your Senoko electricity bill, as it is usually a prerequisite for you to qualify for the bank rebates. You can edit your payment details by logging into your Senoko Energy account here.

    Q4
    What are your available payment methods?

    We have five payment options available:

    Recurring Card Payment
    Save time by setting up recurring payment using your Trust Bank credit or debit card.

    GIRO Payment

    Set up automatic payment by logging into your Senoko Energy online account to select the preferred bank. Alternatively, you may download our GIRO form and mail the copy of the completed form to us.

    One-time Online Payment
    Make a one-time payment using your credit or debit card through your Senoko Energy online account or mobile app.

    SGQR PayNow
    Make payments easily by scanning the SGQR code displayed at the bottom of your bill.

    AXS Machine
    Pay your bill at an AXS machine near you or AXS m-station mobile app.

    Learn how to set up your payment mode with our step-by-step guide below.

    Payment Set-Up Guide

    Q5
    What is e-billing? Can I opt to receive a paper bill?

    To encourage customers to use e-billing and contribute to climate-friendly action, you will be notified of your monthly bill and payment due date via email. You can also login to your online account to get an overview of your bills and outstanding balance.

    If you would like a hardcopy bill, a charge of $1.605 (inclusive of GST) per monthly paper bill will apply. The paper bill fee comprises of the cost of printing and postage, and this fee will appear under "Other Charges" on the second page of your monthly bill. Please let us know if you would like to opt for a paper bill here.

    Q6
    Where can I find the standard terms and conditions in my price plan?
    You may view our residential standard terms and conditions here. These T&Cs, as well as a fact sheet about your chosen electricity plan will be presented to you during your sign-up process, and will be emailed/mailed to you once your contract with Senoko Energy begins. For more information on special terms and conditions for Trust Bank cardholders, live chat with us online.
    Q7
    If I am switching from another retailer/SP Group, is the GIRO payment that I have been using to pay for all my utilities still valid?

    With Senoko Energy, you will need to set up a new GIRO payment using your Senoko Energy Account number. You may download our GIRO form here. 

    We recommend recurring credit card payments with our partner banks, including Trust Bank, to enjoy additional rebates.