IT Analyst, Digital Information Technology Division / Architecture & Platform Section
Reports to Head of Section: Senior Manager

Digital transformation – Analytics and Data
To take leadership to drive data engineering and analytics initiatives and champion the adoption of analytical insights and data-driven decision making by business. Through the development of platforms, architectures, tooling and use-cases, and creating “ah-ha!” moments

• Common data model foundation. To build out a common data model foundation for an Enterprise Data Warehouse (EDW) across all Lines of Businesses (LOBs).
• Cross-vertical Business Insights. To deliver use-cases for analytical insights into our business, that deliver business value by allowing for data-driven decision making.
• Customer insights. To search across mass data sets, unstructured and structure data that generate Senoko Customer insights.
• Organization data culture. To engage different levels of the business to promote and continue build up a data-driven culture across Senoko business units.
• Senoko Business Domain Data science. To identify and plan for data science opportunities and specific requirements in individual business domains.
• Technical Owner. To manage the vendors and resources including working with the Digital Infrastructure & Operations Team to ensure integrity and availability of the platforms.

Digital transformation – Algorithms
To participate in driving and champion the adoption of algorithms by business counterparts, through the development of platforms, architectures, tooling and use-cases, and creating “ah-ha!” moments. To achieve 1 Production Rollout or Tangible Business POC in any of the following areas (using solutions at Technology Readiness Levels 7, 8 or 9) that create business value for Senoko.

• Human Augmentation - technology solutions to augment the human “sense-process-respond” capability of individual staff members operating individually or within a business process.
  To augment human capability to allow a staff member to amplify his/her individual sensory and processing capabilities (“see more, sense more, screen faster, react faster”).
• Human Proxy - technology solutions that, upon authorization by role-owner to be a proxy, to stand-in for human presence individually or within a business process.
  To replace the need for humans to be present at various points-in-time or at a physical locality. (across space and/or time)

Your Profile:

• A Degree in IT Computer Science or equivalent
• A least 5 years IT working experience in a relevant area
• Experience in data engineering, designing data models, reporting schemas and packages
• Experience in supporting data warehouse and data marts
• Ability to analyse large datasets using SQL and Python
• Experience or understanding in entire value chain of data analytics. (From Source databases to Data Engineering to Data Orchestration process to Data Science and finally to Data Insights)
• Experience in using tools like Power BI, SSMS and Azure Databricks
• Experience or understanding of Data Ops and Data Analytics Lifecycle will be an Advantage
• Strong verbal and written communication skills
• An analytical mind and inclination for problem-solving
• Attention to detail
• Experience in delivering turn-key Data Analytics projects
• Experience or understand Agile practices (Lean, Kanban, Scrum processes)

Responsibilities

1. Business Process Improvement

• Conduct business needs analysis and identify key business challenges with business units and stakeholders
• Identify improvement opportunities to achieve business’ desired business outcomes.

2. Application and IT business analysis and value

• Able to write functional and software requirements specifications
• To design and document application and data architectures
• Test and Rollout enhancement on systems and to train users and develop documentation on the system.

3. Application and Data Management (Technical systems ownership)

• Able to plan Lifecycle management overhauls, refactoring and upgrades to ensure system technical stack operates only using manufacturer supported components.
• To design applications, that in conjunction with infrastructure architecture, comply with disaster recovery architecture and strategy,
• Application architecture and configuration: To maintain up-to-date (1) logical architecture, (2) software and component inventory, (3) configuration register, and (4) definitive media library for all applications under management
• Software defect resolution: to rectify all defects in applications and underlying software platforms or implement workarounds if manufacturers do not provide defect rectification patches.

4.  Application Operations

• To monitor application operations
• To tune applications performance in response to monitoring, and in line with performance guidelines
• Daily systems administration, plan and execute system disaster recovery
• To plan, execute and document batch operations and daemon/service upkeep operations.
• Plan and execute component and system upgrades/patching on both an emergency ad-hoc basis and routine systems patching cycles
• To carry out and document data cleansing and patching operations periodically with business users, to upkeep data quality

Requirements

• A degree in computer science, information systems or equivalent
• At least 5 years relevant working experience
• Experience in systems analysis and ERP processes and concepts in a medium to large organization
• Experience in SAP PM and associated business processes and integration with SAP MM and FICO
• Experience in Master Data, Work Order Management, Preventive maintenance, Refurbishment and other Maintenance business processes
• Experience in at least one full system implementation cycle on SAP ECC 6 or higher is desirable
• Experience in SAP PM functionalities, system configuration, and Roles and Authorization
• Experience in reports generation and reporting platform integration with SAP (ie. Theobald, SSIS and PowerBI)

Senior Manager, Digital Information Technology Division / Cyber Security & OT Infrastructure Section
Reports to: Head of Division

Your Role:

1) IT security design, management and Security operations

• Security threat response and mitigation: To maintain awareness of the IT/OT security threat environment and develop countermeasures for the company, including the monitoring of IT/OT security alerts and the implementation of patches and remedies.
• IOC investigations: To manage the team to perform security investigations (e.g. indicators of compromise checks) on an as-needed basis.
• Security scanning and testing: To manage and report on regular vulnerability, penetration and other security tests on the company IT/OT infrastructure and networks
• Forensic investigations: To lead the conduct of forensic investigations as needed, including the analysis of logs, media, firewalls and other devices
• Administration of security systems: To manage the team to administer security controls and various systems that pertain to security
• Incident response: To serve as the security lead for critical security incident response

2) Security design and management:

• Compliance: To manage the team to develop and in-depth understanding of the company’s IT & OT infrastructure and ensure that infrastructure and processes meet security posture requirements and comply with company security policies and regulatory requirements.
• New capability and solutions: Evaluate the cybersecurity aspects of new solutions and help manage or implement any controls and security products or services to mitigate risk of operations.
• Risk analysis: Analyze security and resiliency risks for IT systems and in-place process
• Processes and controls: Design and maintain the controls, procedures and documentation for security, controls, incident response, and other security related areas
• Conduct detective control testing: Manage the team to perform periodic detective controls testing, to ensure operations compliance with company’s policy and audit obligations
• Security training and awareness: Train staff on IT security practices, procedures and develop general security awareness
• Security documentation: To manage and develop and maintain appropriate security documentation for applications, middleware, infrastructure and systems.
• Threat and security environment awareness and reporting: Provide regular security updates to the senior management, and to update management on industry developments (threat environment and security countermeasures and landscape)

3) Information security support

• Support: To manage and support the Information Security initiatives, including working with the information security officer to ensure IT security policies are put in place and observed.
• Expertise and consultancy: To manage and provide IT/OT security advisory and consultancy services to the Information Security office and other groups in the company

4) IT & OT infrastructure design, architecture and management

• Manage the lifecycle of IT/OT infrastructure and software and to support the company’s business, including the evaluation of new hardware/software technologies and propose such upgrades and implementations within the timeline and budget.
• To lead and manage the team to liaise with users, vendors and business partners to ensure timely and effectively implementation of IT/OT infrastructure, solutions and services; and to manage infrastructure and related projects from conceptualization to delivery
• Documentation, procedures, and practices: To manage the documentation of the company’s IT/OT policies, guidelines, processes and work procedures etc. Validate and review the procedures on system support and control integration. Ensure that IT & OT best practices are put in place for the day to day operations of the IT infrastructure.
• Business continuity and disaster recovery: Design, implement and test the resiliency and reliability of the IT/OT
• Infrastructure periodically via IT DR exercises

Your Profile:

• Degree in IT Computer Science
• 5 years of experience in IT
• Experience with IT security is essential Experience with a range of IT infrastructure is essential
• Experience with ISO 27000 and related certification is a plus, but not essential Experience with middleware and databases is a plus, but not essential Security related certification (e.g. CISSP, CISM etc) is a plus, but not essential
• Strong written and oral communication skills
• Strong listening and interpersonal skills
• Highly self-motivated and directed

• Keen attention to detail

• Able to prioritize and execute in high-pressure situations

Apply Now

Executive  / Commercial Division / Customers Operations Section
Reports to: Team Lead

Your role:

1. Review procedures related to credit management and collection 
   • Identify improvement areas and suggest development of process
2. Monitor balances and ensure prompt collection for all outstanding debts 
   • Responsible for prompt collection for all outstanding debts by monitoring overdue accounts receivables
   • Contact customers for payment and to negotiate on repayment schedule
   • Handle customer enquires relating to payment and invoice issues via phone and mail communications
   • Prepare statement of accounts to clients
   • Attend and handle clients’ dispute
   • To flag out any insufficient fund from Security Deposit via overdue payments
   • Follow up with reminder letters for overdue accounts to clients
   • Propose to terminate the customer account for poor credit worthiness account.
   • Maintain accurate records of all chasing activity
   • Respond promptly to both client and internal enquiries

3. Management reporting and analysis 
   • Weekly reporting on aging status and highlight key issues such as delayed in payments and other irregularities
   • Maintain up to date status reports and provide the reports to managers upon requests and follow up review actions

4. Debt recovery 
   • To liaise with external debt collection agencies to recover arrears from terminated accounts
   • Propose / Recommend write off of irrecoverable receivables

5. Ad-hoc activities related to collection or arrear management

• Support ad-hoc reporting as requested
• Perform filing and monitoring of Proof of Debt (POD) for liquidated companies

Requirements:

Diploma Accounting, Finance, Business or related fields

Minimum 5 years of experience in banking industry

Minimum 2 years in credit management Comfortable working with targets, ability to handle stress, negotiation and problem-solving skills

Excellent time management skills and ability to prioritize a demanding workload.

Comfortable to deal with internal and external stakeholders in a calm and tactful manner to handle potentially uncomfortable conversations.

Meticulous and eye for details

A team player with good interpersonal & communication skill and ability to work independently

Proficiency in Microsoft Office

Executive Engineer / Engineer, Operations & Maintenance Division / Engineering (Reliability) Section
Reports to: Cluster Lead, Reliability

You will be responsible for managing Senoko’s portfolio of assets, comprising of generation capacity, gas contracts, electricity sales contracts and financial hedges to achieve optimum financial performance.

Your role:

1. Manage Senoko’s portfolio position
   • Maintain a central record of Senoko’s portfolio positions. Namely, gas contracts, generation capabilities, electricity sales, electricity futures positions and financial hedges
   • Monitor the total contract position versus generation forecasts, hedge cover ratios, gas take-or-pay coverage and identify opportunities and risks
   • Develop and recommend strategies for optimising Senoko’s contract position as a way of enhancing gross margins, with specific reference to retail targets, timing of retail contract build-up and CFD opportunities
   • Seek approval to execute CFD with external Generation companies or Retailers and prepare evaluation of deal performance
   • Liaise with the retail team on large contracts and make recommendations on contract proposals
   • Assist RMO to develop and implement energy market risk management framework, policies and strategy with specific reference to hedge cover ratios, fuel hedging strategies, exposures and mark to market
   • Coordinate energy market activities and information
2. Develop and execute hedging strategies
   • Prepare robust forecasts of physical and financial fuel hedge requirements and/or exposures
   • Prepare and execute fuel, electricity futures and FX hedge strategies to manage portfolio risk exposures
   • Keep abreast with fuel supply and demand fundamentals, global/regional geo-political developments and market dynamics
   • Ensure deal execution is in compliance with internal risk controls
3. Retail pricing
   • Develop and maintain the transfer pricing methodology for transactions between the TPM and Retail divisions
   • Be aware of developments in the energy market that could influence retail pricing
   • Quantify and assess the impact of risk premiums on retail contracts
   • Contribute to product innovation and design by calculating risk reward payoff for potential new product launches
4. Governance and Policy compliance
   • Prepare, implement and improve procedures
   • Monitor and report compliance
   • Participate in internal and external control processes
   • Lead preparation of Portfolio Management’s submissions to the Hedge Committee and Risk Committee, and make specific recommendations on contract levels and retail price targets
   • Ensure that the Hedge Committee conducts its business efficiently
   • Be aware of regulatory developments and impact on the portfolio 

Your profile:

• University degree in Finance/ Economics/ Engineering or equivalent from a recognized University.
• Minimum 8 years of professional experience in energy markets, portfolio and/or risk management
• Preference for experience in liberalised wholesale electricity and gas market environments
• Understand financial risks associated with physical and/or physical portfolio of assets, sales contracts and hedges.

Attributes:

• An organised and analytical personality with both qualitative and quantitative skills.
• A results-oriented team leader with excellent social and communication skills.