1 April 2022
You did the research and made the switch after the launch of the Open Electricity Market to enjoy electricity bill savings. Hooray!
Sooner or later, your electricity contract will reach the end of its term. When that happens, what do you do?
We will send you a renewal notice 120 days before your current contract ends, informing that you're eligible to sign up for a new plan.
Senoko Energy values our #SmartSavers and allows our renewal customers to enjoy the same competitive rates and all promotions that are available on our website. That way, you can lock in your renewal rate first whenever you see an attractive deal. Your renewed contract will only take effect after the expiry of your current contract.
Renewing your home electricity contact with Senoko Energy can be done in 3 simple steps! Here's how you can actively renew your electricity online:
If you have forgotten your password to your Senoko Energy online account, you may request for a password reset by contacting us.
If you did not actively renew with any new plan, your contract will be automatically renewed upon expiry at Senoko Energy's prevailing rate. Not to worry though - your renewed electricity rate is guaranteed to be lower than the regulated tariff at the point of renewal.
This new contract will be sent to your registered email address (or home residence if you've opted for hardcopy bills) 10 calendar days prior to your contract expiry. You will also have 30 calendar days to let us know if you would like to make any amendments to your renewed contract.
6 months plan
6 months DOT plan
12 months plan
Lock in our low 12-month fixed rate
24 months plan
Lock in our low 24-month fixed rate