Way to pay your bill

Now that you've chosen your new price plan, you can choose a payment option that is right for you.

ONE TIME
PAYMENT

onetimepayment

Make one-time payment using your credit or debit card.

RECURRING
PAYMENT

recurring deposite

Save time by setting up recurring payment using your credit or debit card

GIRO
PAYMENT

giro

Set up automatic payment using your bank account.

AXS
MACHINE

AXS

Pay your bill at an AXS machine near you.

Set up One Time Payment

Here you will find step by step instructions on how to make One-Time payment using your credit card or debit card.

1. Log into your Senoko Energy account through www.senokoenergy.com.

2. Click the Pay Now button at the top right corner of your screen.

payment setup

3. Enter your credit card details and check your payment amount then select Pay Now.

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4. Enter the one-time password sent to the mobile phone number you provided during signup.

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5. Once you see the Success page, your payment has been sent.

6. For easier payment, you can opt-in for recurring payment using the card details you provided. Simply leave the check box Recurring payment selected and click Submit. Alternatively, if you do not wish to opt-in for recurring payment, simply uncheck the Recurring payment box and click Back to Dashboard to go back to the Overview page.

sucesse

7. To view your payment history, you can select Billing from the top navigation bar. Your last payment date, amount and payment mode will be listed under the Payment History tab.

billing

How to set up Recurring Payment

Save time by setting up recurring payment using your credit or debit card.

1. Log into your Senoko Energy account through www.senokoenergy.com.

2. Select Billing from the top.

3. Then select Payment Setup.

4. Click Add Credit Card to add your credit or debit card

recurring payment

5. Enter your credit card details.

6. Ensure the Recurring payment checkbox is checked, then click Submit.

recurring deposite

7. Once your card has been successfully entered, you will see the card number and expiration date in the Recurring Payment Setup page.

recurring deposite

How to set up GIRO

Set up automatic payment using your bank account.

1. Please complete the GIRO application form. Click here to complete the application form.

2. Please print and mail the form to:
Senoko Energy Supply Pte Ltd
31 Senoko Road Singapore
758103

3. It may take up to 21 working days to process your application. Please ensure to pay your bills via One-time payment, Recurring payment or at AXS machines while your GIRO application is being processed.

How to pay at AXS machine

Pay your bill at an AXS machine near you.

1. Pay at an AXS machine. On the home page, select the Electricity tab.

axs1

2. Select Manual Entry to enter your billing and payment details manually, or select Scan Barcode and scan the barcode at the bottom of your bill.

AXS2

3. If you have chosen to scan your barcode manually, your account number, invoice number and amount payable will be automatically entered. If you selected Manual Entry , please ensure to complete the mandatory fields.

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4. Ensure your bill account information and payment amount are correct. Select Confirm to continue.

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5. Select Proceed to Payment Summary.

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6. Confirm your bill details and select Proceed to Pay.

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7. Follow the on-screen instructions to complete your payment.

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Need more help?

We're here to help find the plan that's right for you.
Or, visit our FAQs to have your questions answered.

Speak to us
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