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Electricity consumers whose consumption meets certain criteria are granted "contestability status". This means that these consumers are now "contestable" and can buy electricity from licensed electricity retailers such as Senoko Energy Supply at competitive rates.
Consumers with unique needs can request these retailers to provide custom packages. You can read about some popular packages, such as our Fixed Price offers and the Senoko Quarterly Index, here.
Consumers who are not contestable will continue to purchase their electricity from SP Services at a regulated tariff which is revised quarterlyIt can be bewildering!
You may not know what to do next. We can help you! Please contact us and we can help you in the following areas:
Check if you are a contestable customer
If you are a contestable customer, we will explain the choices that are available to you
Apply for contestability
If you are not a contestable customer, but would like to be one, we help you apply for contestability if you meet certain consumption criteria*
Becoming a contestable customer is easy as 1-2-3!
* subject to approval by the Energy Market Authority